Cynthia Payne

Managing Director and Founder | Anchor Excellence

Cynthia is a highly accomplished aged care leader with over 30 years of experience specialising in governance, compliance, and operational excellence. She has worked with over 300 aged care providers, giving her a deep understanding of the challenges and opportunities facing the sector.

Cynthia serves as a Board Advisor for Total Construction and a Non-Executive Board Member for PainChek, a listed entity developing innovative pain assessment solutions. These roles showcase her diverse skills in business excellence, strategy, and operations.

Julie McStay

Partner | Thomson Geer Lawyers

Julie is a nationally recognised leader in aged care law, with a proven track record of providing expert legal counsel to the health, aged care, and retirement living industries. Julie has been repeatedly recognised for her expertise, being named "Lawyer of the Year" in Retirement Villages and Senior Living Law (2023).

Julie specialises in providing regulatory and corporate advice to aged care providers, including those operating residential care facilities, home care services, and retirement villages. She offers expert guidance on acquisitions, sales, and all aspects of compliance.

This masterclass offers a comprehensive overview of the latest developments in aged care, tailored to the needs of board members, directors, executives, managers, care managers, and quality and compliance officers. We also welcome leaders who are new to aged care, in both residential and home care settings.

The course focuses on enabling leaders to deliver on their key personnel obligations and approved provider responsibilities, fostering a deeper understanding and application of key concepts in the aged care sector.

Designed For

Aged Care Board Members, Care Managers, Senior Quality and Compliance Officers

Expert-leads

Training from seasoned aged care professionals from Anchor Excellence and legal experts at Thomson Geer.

Up-to-date

Content reflecting the latest regulatory changes and industry developments.

Practical Solution

Actionable strategies you can implement immediately.

Learning Community

Valuable networking opportunities with peers and industry leaders.

Aged Care Strategies

Develop practical strategies for managing compliance risks.

In-depth

Gain a comprehensive understanding of the Aged Care Act and relevant standards.

Leading Insight

Stay ahead of the curve with insights into emerging trends and best practices.

What is the schedule for the live course?

The precise time and schedule for each module will be announced in February 2025. We will keep you informed via email and updates on the course landing page.

Will I have access to recordings if I am unable to attend the live course?

Yes, upon registration for the masterclass, you will be enrolled in the Anchor Academy online course platform. Recordings of the live sessions and all course materials will be uploaded shortly after the live course concludes.

What's include in our course materials?

The comprehensive course materials include:

A full set of presentation slides
A curated reading list with relevant articles and resources
An assessment to reinforce key concepts

I have purchased access to the recorded sessions. How do I access them?

You can access the recordings by logging into your Anchor Excellence account and navigating to "My Courses" at the end of the page.

Access to the recordings is valid for 100 days from the date of purchase.

How can I receive certification once I accomplish the course?

After you finish the course materials, you will receive your certificate badge through the Credly platform. We will issue the badge for you, you will receive the certificate email from Credly within 7 business days.

We hope you have an enjoyable learning journey. Please feel free to reach out to us (education@anchorexcellence.com) if you have any questions.

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